Project Leadership, Team Building & Communications
Communications Management and Human Resource Management represent two of the most complex
aspects of managing a successful project, because they revolve around people. This course provides
participants with a strong foundation for stakeholder relationship awareness and team leadership, by
addressing the interpersonal side of project management. Human Resource Management will focus on the
project team, while Communications Management will address the continuous communication that must occur
between the project manager, stakeholders, and the rest of the organization.
Students will learn about leadership competencies as they relate to team development and the management
of stakeholder expectations. Course topics include: management styles, setting direction, aligning
people, motivating and inspiring, team building techniques, team problem solving, conflict management,
ethical conduct, negotiating, and leading change. During the course, students will have the
opportunity to apply the tools and techniques that are presented as they take on the roles of project
team members and stakeholders during class assignments.
The course employs the Project Management Institute’s (PMI®) terminology and covers processes &
knowledge areas that are consistent with “A Guide to the Project Management Body of Knowledge (PMBOK
Guide®).”
Audience
Project managers who would like to supplement their technical knowledge with some proven
techniques for managing team members and stakeholders. Executive sponsors, project leaders, key
stakeholders and critical project team members wishing to understand project roles and
responsibilities.
- Project Management Overview or a similar introductory course
Brief Overview of Project Management Principles
- Project Management Framework
- Project Life Cycle and Organization
- Project Management Processes
Communications Management
- Communications Planning
- Information Distribution
- Performance Reporting
- Stakeholder Analysis and Management
Human Resource Management
- Human Resource Planning
- Acquiring and Developing the Project Team
- Managing and Motivating the Project Team
- Effective Team Meetings
- Consensus Building
Leadership Development
- What Makes a Leader?
- Dealing with Responsibility without Authority
- Negotiating Styles
- Leading Change in an Organization
In order for a class to be successful, all students should share the same general level
of knowledge and experience. If a participant does not demonstrate these, the instructor will take
the necessary steps either to prepare the participant or place him/her in a more appropriate course.
This policy is intended to maintain the high level of quality control that you have come to expect.