Developing an Effective Project Management Office
Most organizations have a long list of ongoing projects in various stages of completion at
any given time. Providing all of these diverse projects with the right resources and the proper
attention can be a problem. Companies can often benefit from implementing a clearly defined and
well-managed Program Management Office.
This course will explore the three key themes of a successful program management office: benefits
management, program stakeholder management, and program governance. It will present the program
management organization, life cycle and principal PM process groups. Course material will also include
the steps for implementing a PMO in your organization, as well as some common pitfalls to be avoided.
Class instruction will be supplemented with team exercises. Participants are encouraged to bring their
own PMO related questions and issues to the class for discussion.
Course content is based upon “The Standard for Program Management” published by the Project Management
Institute in the spring of 2006.
Audience
Project managers, program managers, portfolio managers, executive sponsors, and key project
team members.
- Introduction to Project Management
Program Life Cycle and Organization
- Program Life Cycle
- Program Themes across the Program Life Cycle
- Program Management Life Cycle Phases
Program Management Processes
- Benefits Management
- Stakeholder Management
- Program Governance
- Common Process Components
Program Management Process Groups
- Initiating Process Group
- Planning Process Group
- Executing Process Group
- Monitoring and Controlling Process Group
- Closing Process Group
- Process Interactions and Process Mapping
In order for a class to be successful, all students should share the same general level
of knowledge and experience. If a participant does not demonstrate these, the instructor will take
the necessary steps either to prepare the participant or place him/her in a more appropriate course.
This policy is intended to maintain the high level of quality control that you have come to expect.